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Service scope

A clear checklist for mobile roadside work

Claire books faster when your catalog and scope are explicit. Use this checklist to decide what the AI can schedule for techs who go to the truck, what needs a human quote, and what is always out of scope.

Typically included

  • Roadside no-start, jump, battery, and charging checks
  • Mobile diagnostics with unit / VIN capture
  • On-site repairs at yards, docks, and highway shoulders
  • Brake, lighting, and common running-repair categories
  • Photo and note attachment to the job record
  • Customer confirmations and ETA updates

Usually separate

  • In-shop body collision rebuilds and multi-day bay overhauls
  • Warranty OEM program administration as legal counsel
  • Towing when your techs cannot safely work roadside
  • DOT certification — software organizes work; inspectors certify

Software does not replace a qualified mechanic. It organizes intake, scheduling, and documentation so your team spends less time chasing voicemails.

Put Claire on your scope.

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