Context is the job
A roadside “won’t start” without a unit number, plate, or mile marker turns into a callback loop. Mobile techs lose time; fleets lose patience.
Intake checklist for mobile diesel
Identify the asset
- Unit number
- VIN or plate
- Fleet / customer account if known
Locate the truck
- Mile marker, yard, lot, or GPS pin
- Safe pull-off / access notes
- Driver contact on scene
Qualify the symptom
- No-crank vs no-start vs running concern
- Safety status (roadway hazard, cargo, temperature)
- Parts or towing likelihood if the caller knows
Book the window
- Preferred ETA vs earliest available tech
- Whether this is contract work or cash call
How Claire helps
Claire is trained for fleet-ops language. She collects the fields above on the first call and attaches them to the job so the tech is not improvising at the shoulder.
TruckrepairDispatch is a DispatchNode vertical demo for mobile truck repair — not a repair shop and not a substitute for a qualified mechanic.
